Dear customers,

As a result of the end of the transition period we are taking some of our systems offline for a short time. This is a normal approach and we have been preparing to update these systems for some time. 

You will need to plan around this downtime. There may be specific action you need to take if you are moving goods during this period.
 

Each of the following customs processing systems will be experiencing some downtime as a result of the end of the transition period.
 

Customs Handling of Import and Export Freight (CHIEF)

Import Control Service (ICS)

Excise Movement and Control System (EMCS)

New Computerised Transit System (NCTS) GB - email

New Computerised Transit System (NCTS) GB - web

New Computerised Transit System (NCTS) GB - XML

Please also check our guidance if you have ongoing customs movements at the end of the transition period.
 

We have a trader checklist to help you prepare for the end of the Brexit transition period. And we are running webinars where you can hear the latest information and ask questions to help you prepare for these new rules.
 

Thank you for your help in supporting a smooth end to the transition period.