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  • RE: 07 January 2021

    Q.11 Why is there no testing site situated between Thurrock and Fleet. Thats a big gap for traffic heading to the southeast.
    A.The full list of testing sites can be found here :
  • RE: 07 January 2021

    Q.10 Our biggest problem at the moment is some NCTS declarations (e-mail route) for exports to the EU are coming back with IE907 errors that don’t contain any explanation as to what is wrong, yet a few similar ones are accepted. Unable to get any response from the NCTS helpdesk by phone or e-mail
    A. We are aware of possible delays when moving goods under transit/CTC into Calias-port or Dunkerque where Office of Transit included on the declaration is different to the actual port of arrival in France. For example Calias-port was included on the declaration but on check-in at Dover, the haulier decided to take crossing that arrives in Dunkerque. 
    Under these circumstances, you may experience some delays on arrival in France and be routed to orange lanes to allow the completion of the Office of Transit formalities through emergency procedures to address the error message sent between the 2 NCTS systems. 
    HMRC are working with French Customs on this issue to make improvements as quickly as possible. 
    Guidance is available here:
  • RE: 07 January 2021

    Q.9 Can you confirm that Covid tests aren't currently required for freight drivers at Holyhead?
    A. We can confirm COVID tests are not required by hauliers at Holyhead in order to enter Ireland. Hauliers entering France must have had a negative coronavirus test within 72 hours of crossing. 
    Further guidance can be found here -
  • RE: 07 January 2021

    Q.8 Having reports of delays at Holyhead, due to reduction on sailings, is there any info on this please?
    A. All sailings running ar present, both companies (Irish Ferries & Stena Line) have diverted one vessle to Dublin- Cherbourg route for weekends (when Holyhead is traditionally quieter). Port Resilience are getting daily updates from Holyhead re turn backs.
    On the 21 January we were notified that Irish Ferries cancelled one sailing this morning due to adverse weather- Storm Christoph. On no other daily update reports have we been notified of any cancelled sailings.  
  • RE: 07 January 2021

    Q.7 We are hearing from Brokers that CHIEF has issues on Exports and handling volumes of declarations. Some reporting several days. Could you clarify the situation please?
    A. CHEIF is working to design with no problems raised with HMRC. Any service availability issues will be noted here-
  • RE: 07 January 2021

    Q.6 Concern already being expressed regarding arrangements post-GEFS as complexity for composite (and other) products being shipped in mixed loads by retail customers may be insurmountable without 30d Support Health Attestations etc. What approach is envisaged post 31/12/21?
    A. Guidance can be found here-
  • RE: 07 January 2021

    Q.5. The question is of the MRN printing as a barcode on an Export Accompanying Document. My members software will not print a barcode when the declaration is not an indirect export. After 1/1 all GB exports are direct exports, meaning our software doesn’t print the barcode. We believe this is correct (as directed by HMRC in 2009 when the barcode EAD came into being), but some clients are challenging it now. Can we have some advice please.
    A. Guidance can be found here-
  • RE: 07 January 2021

    Q4. With 24/7/365 operations and varying outload times flexibility of vets is vital to ensure EHCs are in place to enable product to move. Some examples of lack of appreciation of this from private vets in particular. Underlying capacity issue?
    A. DEFRA has taken steps to increase the number of certifiers available in GB to facilitate movement of goods to NI and exports to the EU. As part of the EU Exit preparartions, we provided funding for training of Veterinarians to become Offical Veterinarians (OVs). This training enabled them to obtain the qualification needed to certify exports of animal products. The number of OVs holding the relevant qualification for Products of Animal Origin has increased from around 600 in February 2019 to approximatley 1,200 currently. In addition to the funding provided last year, we recently launched a further £200,000 fund to provide funding for OV training free of charge. This is aimed at increasing OV numbers further and enhancing capacity for the certification of Products of Animal Origin (POAO), ungulates and equines. We have also made available £100,000 of funding to cover the cost of training Certification Support Officers (CSOs) to both vets and Local Authorities. CSOs can undertake administrative and preparatory activities required ahead of certification. DEFRA has also allocated £540,000 for surge capacity veterinarians as short-term support for certification of export at the end of the Transition Period if localised shortages arise. We are also working with the regulatory and representative bodies for certifiers to look at how we can facilitate OVs and FCCOs working more closely together. This will add flexibility to the certifier market whilst ensuring that integrity of the certification process is maintained.  

  • RE: 07 January 2021

    Q.3 Need clarity on DAERA’s EHC exemption form requirements. Does a copy need to accompany each consignment or simply be held on file in case of challenge?
    A. EHC's need to travel with each consignment. 
  • RE: 07 January 2021

    Q.2 Members (manufacturers) are noting that they and some suppliers were advised by FSA as late as end November that they did not need to be listed with the EU to be able to export as they were not Approved premises. As a consequence some businesses are finding that they may not be able to export. (Evidence of this advice available in writing.) How to resolve/get on the EU list?
    A. You need to be listed as an approved establishment with the EU if you do any of the following:
    • export POAO, including red of white meat, fish and fish products, or dairy and egg products - contact FSA at
    • export germplasm - contact APHA Centre for International Trade to be listed 
    • export aniaml by-products - contact the ABP team on 03000 200 301 or to be listed
    • supply other UK establishments that export these goods to the EU
    The European Commission has confirmed that the current list of UK animal by-products and germplasm will be accepted. 

    Please note the information provided on GOV.UK is constantly being updated to support businesses with accurate and timely information, any link provided is accurate and up to date at the time of response.