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  • RE: 06 January 2021

    Q.6 There seems to be (have been?) a problem with GMRs (at least Cairnryan-NI). What is being done to resolve this, please?
    A. GVMS is operating fully and as expected. There have been some issues with users lodging the wrong carrier/haulier details with TSS which has led to them not getting the right EORI number back to put into GMR. TSS are contacting all users affected by this to resolve. 
  • RE: 06 January 2021

    Q.5 We have been told that we were averaging 1,000 vehicle per day through the Kent Corridor for the first 4 days, is it still at this level?
    A. Since 1 January 2021 the average for departures from Port of Dover and Eurotunnel have increased. The average vehicle per day is sitting around 2,900. 

  • RE: 06 January 2021

    Q.4 There has been an issue with IT at the French side impacting SPS loads intended to go to Calais [due to Calais-Boulogne not being listed on Traces]. Are assured by France that this is resolved - is that UKG understanding?
    A. HMRC are aware of issues on the French side with NCTS. There was a positive meeting on 15 January 2021 between HMRC, French counterparts, BPDG and the EU Commission. 
    HMRC are working with French Customs on this issue to make improvements as quickly as possible. Guidance is available here:
  • RE: 06 January 2021

    Q.3 Can Airlines continue to use 'green stripe' tags for luggage either for a short amount of time or indeed until stocks are finished, before using white labels?
    A. Airlines must cease using the green baggage tag if they have not done so already. All hold baggage moving from GB airports from 01/01/21 must use a white baggage tag which are the tags used for hold baggage departing from countries that are not loacted within the EU. 
  • RE: 06 January 2021

    Q.2 Are you seeing turnbacks on the GB to NI route, due to incomplete submission data?
    A. Freight volumes remain low since 01/01 as expected however freight volumes at the short straits are up 30% as of 06/01. There have been some turnbacks but not many and the turnbacks at the Port of Holyhead have been owing to hauliers not being border ready. 
  • RE: 05 January 2021

    Q.12 Hi. Serious issues experienced in Dublin Port over the last few days where operators boarded ferries in GB with PBNs and have been stopped and detained in Dublin port because they have no MRN when it was agreed with Irish authorities that a PBN is all that was required.
    A. If you carry goods from GB to Ireland using a RoRo ferry service (accompanied or unaccompanied), a PBN must be submitted to Irish Customs. This notification must be submitted in advance of the goods leaving GB.
    • The haulier is responsible for ensuring that the PBN is submitted using information provided by the importer. However, the PBN may be created by anyone in the supply chain that has the required information.
    • Only one PBN should be created per vehicle irrespective of the number of consignments in the vehicle.
    • Vehicles will not be allowed to board ferries in GB without a valid PBN.
    More detail
    • PBNs are created on Irish Revenue’s Customs RoRo Service
    • Irish Revenue has also set up a dedicated email support service to deal with all PBN related queries at
    • Irish Revenue put a temporary arrangement in place that allowed for the creation of a PBN for goods movements that began before the end of the transition period (31 December) and ended after that date. This temporary arrangement is no longer available for all sailings departing GB on or after 18:00 hours on 5 January 2021.
    • For your information, Irish Revenue has issued a press release with advice to hauliers and truck drivers moving goods from GB into Irish ports. Full details are available here:
    • A PBN user guide has been added to their website. This is available on
  • RE: Importing pork from Belgium

    Thank you for your post. If you are a UK established company they you may complete the import declarations yourself or employ a customs agent. If you are an EU trader then you will need to employ a UK Established agent. More advice on importing can be found here
  • 06 January 2021

    Q.1 With Brexit, according to the new rules, certain EU suppliers have to provide a UK address on their packaging. This applies e.g. for food (deadline 30 Sep 2022) and other products such as candles in line with product safety law. It is not clear whether or not these companies need a UK establishment to comply with this UK address request or if an address such as this would be sufficient as we would know who to contact in case of a complaint or problem with a BE manufacturer. We have been doing this for years for BE and LUX banks e.g. who have no UK establishment and for whom is the processing agent. It works perfectly fine as inspectors can come and see us and mail is opened and scanned to the BE companies. The standard answer we get is that the importer’s address should be used but in many instances, the importer is in actual fact the BE company who has a UK VAT number but not UK establishment. Also, is there a transition period for having this address on the packaging. For Food it is clear but what for other instances?
    A. From 1 October 2022, pre-packaged food or caseins sold in GB must include a UK address for the Food Business Operator (FBO). For the purpose of Article 8(1) of the Food Information to Consumers Regulation retained in UK law, an FBO is the business responsible for marketing the food and must also either be established in the UK or, if not established, the importer based in the UK is the FBO responsible. This must the importer who actually imports the specific products concerned. To be "established", the FBO must have a physical presence in the UK by way of a unit of food business which needs to be able to take responsibility for the goods and for the presence and accuracy of the food information on the label on the goods presented to the consumer in the GB market. Under general food law, a "food business" means any undertaking, whether for profit or not and whether public or private, carrying out any of the activities related to any stage of production, processing and distribution of food and a "food business operator" means the natural or legal person responsible for ensuring that the requirement of food law are met within the food business under their control. To meet the purpose of regulatory provisions the name and the address of the FBO given must be genuine and substantive enough to enable the FBO or the importer to be contacted directly, quickly ans easily concerning any issues arising from their product and to allow enforcement notices to be served if necessary. In order for the BLCC, or any other organisation, to be the name and address of the food label, it needs as a matter of fact to fulfil one or the other of the conditions set out in the legislation; being the FBO established in the UK and therefore the name or business name under which the food is marketed; or being, again as a matter of fact, the importer of the food into the UK. It is unlikely that an EU Chamber of Commerce with offices in the UK acting for a European FBO which is ot established in the UK simply for the purposes of forwarding information to them will be interpreted by GB Local Authority Trading Standards Officers as being suffcient. Until 30 September 2022, prepacked food and caseins can continue to use and EU, GB or NI address for the FBO on the GB market. You can further information about food labelling here: Food labelling: giving food information to consumers- GOV.UK  (
  • RE: 05 January 2021

    Updated Answer
    Q.11 HMRC granted 7 day period of grace for a) "in-flight" movements and b) movements where GMR had been presented but failed validation for whatever reason. Given systems only came live hours before BREXIT and people / hauliers are just getting used to completing compliantly and ensuring their systems integrate, is there opportunity to extend the above for another week?
    A.For GB – NI movements the 7-day in flight period will come to an end at 00:01 on 8th January. This will mean for all GB-NI movements will require a GMR, successfully validated in order to travel to NI. Comms have already been published to carriers and haulier, and these will be re-published shortly along with support arrangements through the C&IT and TSS helplines. For movements from EU to GB – please note there are different rules, with no deadline as long as the movement started before 11pm on 31st December. Guidance here.
  • RE: 05 January 2021

    Q.10 NCTS is not accepting XI EORIs for NI businesses.
    A. This issue is under investigation by HMRC.