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  • RE: 05 January 2021

    Q.9 Do you have to use a customs agent to import pork from Belgium?
    A.If you are a UK established company then you may complete the import declarations yourlsef or employ a customs agent. If you are an EU trader then you will need to employ a UK established agent. More advice on importing can be found here- 
  • RE: 05 January 2021

    Q.8 Is there any update on the issues surrounding the allocation of PBN to unaccompanied freight?
    A.We are aware that a proportion of hauliers attempting GB-Ireland crossings over the past few days have not met the requisite Irish Revenue requirements, in particular the Pre-Boarding Notification (PBN) and also the requirements for a Safety & Security Entry Summary Declaration (ENS). If hauliers are transporting goods from GB to Ireland using a RoRo ferry service (accompanied or unaccompanied), a Pre-Boarding Notification (PBN) must be submitted to Irish Customs-this notification must be submitted in advance of the goods leaving GB. It is the haulier's responsibility to ensure that the PBN is submitted using information provided by the importer however the PBN may be created by anyone in the supply chain that has the required information. Only one PBN should be created per vehicle irrespective of the number of consignments in the vehicle. PBNs are created on Irish Revenue’s Customs RoRo Service. Irish Revenue have advised in order to create a correct PBN, and ensure efficient movement of goods, it is essential that the Movement Reference Numbers (MRN) for each customs declaration for all consignments in a vehicle are included when creating the PBN. Irish Revenue has also set up a dedicated email support service to deal with all PBN related queries at Irish Revenue put a temporary arrangement in place that allowed for the creation of a PBN for goods movements that began before the end of the transition period (31 December) and ended after that date. This temporary arrangement is no longer available for all sailings departing GB on or after 18:00 hours on 5 January 2021.
    Irish Revenue has issued a press release with advice to hauliers and truck drivers moving goods from GB into Irish ports.
    Full details are available here:
    A PBN user guide is available here = and video
  • RE: 05 January 2021

    Q.7 DEFRA and DAERA have no solution yet on multi collection at multi site groupage model for EHC from GB to NI. As a result multiple loads have not been collected in GB and is starting to impact on the supply chain. When will this be resolved?
    A. An update on Group Export Facilitation Scheme (GEFS) is due on Friday 29th January. Guidance will be updated at to reflect any changes. 
    Please note that the information provided on GOV.UK is constantly being updated to support businesses with accurate and timely information ; any link provided is accurate and up to date at the time of this response. 
  • RE: 05 January 2021

    Q.6 Can a ROI haulier take GB product along with ROI products into Switzerland and does the ROI product have to travel on a transit document or an Export Health Certificate. The GB product will have an EHC.
  • RE: 05 January 2021

    Q.5 Can you confirm what the Turnback reasons are?
    A.Not having a COVID test or being Border ready
  • RE: 05 January 2021

    Q.4 Is there a GVMS out of hours telephone number in the event GVMS has service issues?
    A.HMRC is offering extended and increased capacity on it’s Customs and International Trade Helpline, rather than a helpline specifically for GVMS which is working to design. customs-international-trade-and-excise-enquiries"
  • RE: 05 January 2021

    Q.3 Is there a list of approved suppliers and supermarkets who can benefit from the 3 month grace period for SPS movements to NI?
    A. Unfortunately, we do not have a published list of traders who have qualified for this scheme. Those who qualified for the scheme were businesses such as supermarkets and their trusted suppliers. Businesses can still receive support for moving goods to NI through the Movement Assistance Scheme.
    For more information on the Movement Assistance Scheme please visit:
    You can contact the Movement Assistance Scheme helpline on: 0330 0416 580. 
  • RE: 05 January 2021

    Q.2 What's the HGV driver C-19 positive rate on lateral flow testing currently?
    A. 0.03%
  • 05 January 2021

    Q.1 We have serious concerns about the readiness of our customers and their customers. There is a concern about all the paperwork being in place ns in terms of their customers having all the paperwork in place for products of animal origin which is likely to cause supply issues across to Ireland. They have also raised a number of concerns about access to TSS, systems issues and availability and slow response to questions
    A. For information on the Export Health Certificate process, traders and exporters should visit
    Useful webinars have been produced covering exports of Animal Products, including guidance on Export Health Certificates which can be accessed here: 
  • RE: Transit discharge using GVMS

    Thank you for your post.

    For Transit goods arriving inbound from the EU at a GVMS controlled port.
    Whether the goods are passing through for onward travel or if the port of arrival is the Office of Destination, you must use the GVMS process to board the ferry in the EU. If the process is followed and successful, when the ship leaves the EU port, the Office of Transit formality is completed on the NCTS. On arrival in the UK, if the haulier has not been notified of a control they will continue to the Office of Destination facility at the port (or inland location if appropriate). For importers using Staged Controls, the Transit movement can be completed on presentation of the goods TAD and the EORI of the trader using the staged controls. Providing the EORI at the office of destination will be sufficient for the Transit movement to be discharged. Traders moving controlled goods will need to complete a full customs declaration or may use Simplified Customs Declaration processes if they are authorised to do so and provide the MRN at the office of destination. This process is described in the Border Operating Model (page 38). If the process is followed and goods presented correctly, there should be no reason why fallback would be required.

    Any response to a question is intended to provide only general information about the topic raised and is based on the relevant legislation and wider framework as applicable at the date the response was published. The responses provided on this forum do not amount to legal advice and those asking questions should consult their own lawyers for legal advice as appropriate.