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  • Exporting - Animal origin

    Post Brexit, what will process will goods that contain lactose powder (and no other animal products) need to go through to be exported from the UK? Will there be a vet certificate required, will IPAFFS need to be notified and will they need to go through BCP?
  • Terms of Reference

    Forum Moderating Hours: 

    The EU Tranistion Trader and Industry Forum will be moderated and monitored between the hours of 9am-5pm Monday to Friday. 

    HMG commits to:

    HMG’s engagement may include supplying information or answering questions. This engagement is intended as an informal channel which complements HMG’s formal communications. It does not overwrite HMG’s existing channels of communication or channels of accountability such as Parliament and Freedom of Information.

    When HMG posts detailed information, HMG will typically provide links to copies of the relevant material online on GOV.UK. This is to provide assurance to readers that the material is genuine and comes from HMG.

    HMG staff are bound by the Civil Service Code, and cannot engage on issues of party politics.

    We cannot comment on the likely policy outcome of any consultation.

    We will generally participate in discussions in order to:
    • Answer any direct questions, subject to the restrictions above
    • Correct any factual inaccuracies, or provide some detail that may aid the discussion
    • Keep the discussion on topic
    • Explain any policy details that users are unsure of
    • Link to existing GOV.UK guidance where possible

    In return, users will be expected to:

    All users on the HMG forum will allow registered users to post questions and comments that will remain viewable on this website.

    There is therefore the expectation that users:
    1. Do not post personal information in comments such as addresses, phone numbers, email addresses or other online contact details, which may identify you or other individuals 
    2. Be respectful of others who use the site and do not post comments designed to cause nuisance to the administrator or other users along with these guidelines
    3. Do not submit any comments that are unlawful, harassing, abusive, threatening, harmful, obscene, profane, sexually orientated or racially offensive. This includes comments that are offensive to others with regards to religion, gender, nationality or other personal characteristics 
    4. Do not use comments for party political purposes
    5. Do not make any commercial endorsement or promotion of any product, service or publication not relevant to the discussion
    6. Do not spam or flood the forum. Keep the number of comments you submit on a topic at a reasonable level. Multiple comments from the same individual, or a small number of individuals, may discourage others from contributing
  • Privacy Notice

    This notice sets out how we will use your personal data, and your rights. It is made under Articles 13 and/or 14 of the General Data Protection Regulation (GDPR).


    Purpose The purpose for which we are processing your personal data is to establish and manage an online forum for industry to ask questions on trading at the end of the transition period. We will also use the questions and issues raised on the forum to better understand the issues facing traders and to develop support.

    We will also use your data to moderate the forum content, and ensure that it is safe and technically secure, and to collect web analytics to help us to monitor usage of the service.

    We will also use your data if we need to do so to bring or defend legal proceedings or cooperate with law enforcement.

    The data

    We will process the following personal data: First name, last name, email address, opinions, and any data you volunteer such as profile information. We also collect your IP address and web analytics data.

    Legal basis of processing

    The legal basis for processing your web analytics data is your consent (Article 6(1)(a) GDPR).

    The legal basis for processing all other personal data is because it is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the data controller (Article 6(1)(e) GDPR). In this case that is to support businesses and traders get ready for new rules coming into place from 1 January 2021.

    Sensitive personal data is personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person's sex life or sexual orientation.

    We do not collect sensitive personal data, but if you volunteer it our legal basis for processing is that processing is necessary for reasons of substantial public interest for the exercise of a function of the Crown, a Minister of the Crown, or a government department (paragraph 6, schedule 1, Data Protection Act 2018).


    Your personal data will be shared by our data processors who provide services under instruction. These are HMRC who provide our web forum, our web hosting supplier, and our own corporate IT suppliers.

    Any data you post in the forum or in your profile will be shared with other users of the forum. We may also share your data with other government departments and public bodies if your question needs a response from them.


    Your personal data will be kept by us for as long as you wish to remain registered. The forum will be shut down when no longer needed which we anticipate to be in the course of 2021. Where personal data have not been obtained from you Your personal data were obtained by us from a forum member.


    You have the right to request information about how your personal data are processed, and to request a copy of that personal data.

    You have the right to request that any inaccuracies in your personal data are rectified without delay.

    You have the right to request that any incomplete personal data are completed, including by means of a supplementary statement.

    You may have the right to request that your personal data are erased if there is no longer a justification for them to be processed.

    You have the right in certain circumstances (for example, where accuracy is contested) to request that the processing of your personal data is restricted.

    You have the right to object to the processing of your personal data.

    For web analytics data:
    You have the right to withdraw consent to the processing of your personal data at any time.

    You have the right to request a copy of any personal data you have provided, and for this to be provided in a structured, commonly used and machine-readable format.


    As your personal data is stored on our IT infrastructure, and shared with our data processors, it may be transferred and stored securely outside the UK. Where that is the case it will be subject to equivalent legal protection through the use of Model Contract Clauses.


    The data controller for your personal data is the Cabinet Office. The contact details for the data controller are: Cabinet Office, 70 Whitehall, London, SW1A 2AS, or 0207 276 1234, or


    If you consider that your personal data has been misused or mishandled, you may make a complaint to the Information Commissioner, who is an independent regulator. The Information Commissioner can be contacted at: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, or 0303 123 1113, or Any complaint to the Information Commissioner is without prejudice to your right to seek redress through the courts.
  • Northern Ireland Queries

    Please be advised that the EU Transition Trader and Industry Forum will not be answering any questions related to Northern Ireland or the Northern Ireland protocol. For further information you will need to sign up to the Trader Support Service (TSS) for advice on this matter. You can find details about this service here:
  • RE: Exporting goods already imported from the EU or from where they have an FTA

    Sorry, we are unable to answer this question as it’s a matter for the EU Customs Authorities.

    You can find further guidance on claiming relief on goods imported then supplied to an EU member state here
  • RE: Value calculation

    Thank you for your post. We are unable to advise based on the information that you have provided, could you clarify what specific information you refer to when you state “how to calculate the transport cost”, and we shall endeavour to provide a response.
  • RE: Find a Tender Portal

    Thank you for your post. The GOV.UK guidance outlines that all Contract Finder accounts will automatically be given access to publish notices on Find a Tender.
  • RE: Preparation for Service Providers

    Thank you for your post. The GOV.UK guidance provided outlines specific Country Guides for providing a service and travelling for business in the EU, Switzerland, Norway, Iceland and Liechtenstein from 1 January 2021. The guidance also highlights that for sector-specific information, if you’re a UK citizen with questions about your legal position in any sector, you should: get professional advice, contact the government of the EEA country where you own, manage or direct a company for more information. If the GOV.UK links have not addressed your query, you may clarify what specific information you require and we shall endeavor to provide a response.
  • RE: P2P - Exports from the UK via Dover

    There will be the facility in CHIEF to make arrived declarations for goods leaving via RoRo ports such as Dover. The notification to HMRC that the goods have left will be deemed.

    There is further information on this within the Border Operating Model -

    Any response to a question is intended to provide only general information about the topic raised and is based on the relevant legislation and wider framework as applicable at the date the response was published. The responses provided on this forum do not amount to legal advice and those asking questions should consult their own lawyers for legal advice as appropriate.
  • RE: Transit procedure GB to NI via IE

    Thank you for your query.

    You will need to sign up to the Trader Support Service (TSS) for advice on this matter.

    You can find details about this service here: