Skip to main content

This is a new service – your feedback will help us to improve it.

  • RE: Export from UK Direct to EU Hospitals or Private Health Clinics

    Thank you for your post.
    For commodity codes, please check the GOV.UK trade tariff tool here
    For guidance on what you need to do to for exporting goods to the EU from 1 January 2021, please check the detailed Step-by-Step guide on GOV.UK here
  • RE: Animal-derived enzymes

    Exports to the EU
    The Commission Regulation 2019/2007 lists the animals and products that are subject to controls at the border, so if exported to the EU lipase (CN code 3507 90 90) will need to enter the EU through a BCP.
    You should check with the BCP of entry to find out which certificate you need to apply.
    Regulation (EU) 2019/628 sets out the model certificate for imports into the EU of ‘other products of animal origin’ and the GB version can be found in Form Finder at: www.gov.uk/export-health-certificates
    For further information about pre-notification about the Trade Control and Expert System (TRACES) if exporting to the EU check the website: www.apha.defra.gov.uk/official-vets/Guidance/traces/index.htm

    Exports to countries outside the EU
    Check the Form Finder at: www.gov.uk/export-health-certificates and if there is no certificate the person would need to contact the importing country for the import conditions or the Animal and Plant Health Agency (APHA) at: www.gov.uk/government/organisations/animal-and-plant-health-agency

    Imports into GB
    To find the health certificate you need for a live animal or animal product import to Great Britain, the Channel Islands or Isle of Man from 2021 go to: www.gov.uk/government/collections/health-certificates-for-animal-and-animal-product-imports-to-great-britain
    Further guidance for GB Imports of Products, Animals, Food and Feed system (IPAFFS) go to our website: www.gov.uk/guidance/import-of-products-animals-food-and-feed-system
  • RE: Exporting - Animal origin

    Exports to the EU
    The Commission Regulation 2019/2007 lists the animals and products that are subject to controls at the border, so if exported to the EU lactose (CN code 1702) will need to enter the EU through a BCP.
    Lactose, which is a milk sugar, may be treated as a dairy product but some BCPs may treat it as ‘another product of animal origin’.
    You should check with the BCP of entry to find out which certificate you need to apply.
    Regulation (EU) 2019/628 sets out the model certificate for imports into the EU of ‘other products of animal origin’ and the GB version can be found in Form Finder: www.gov.uk/export-health-certificates
    For further information about pre-notification about the Trade Control and Expert System (TRACES) if exporting to the EU check the website: www.apha.defra.gov.uk/official-vets/Guidance/traces/index.htm

    Exports to countries outside the EU
    Check the Form Finder at: www.gov.uk/export-health-certificates and if there is no certificate the person would need to contact the importing country for the import conditions or the Animal and Plant Health Agency (APHA) at: www.gov.uk/government/organisations/animal-and-plant-health-agency

    Imports into GB
    To find the health certificate you need for a live animal or animal product import to Great Britain, the Channel Islands or Isle of Man from 2021 go to: www.gov.uk/government/collections/health-certificates-for-animal-and-animal-product-imports-to-great-britain
    Further guidance for GB Imports of Products, Animals, Food and Feed system (IPAFFS) go to our website: www.gov.uk/guidance/import-of-products-animals-food-and-feed-system
  • Transition Update

    Dear customers,

    As a result of the end of the transition period we are taking some of our systems offline for a short time. This is a normal approach and we have been preparing to update these systems for some time. 

    You will need to plan around this downtime. There may be specific action you need to take if you are moving goods during this period.
     

    Each of the following customs processing systems will be experiencing some downtime as a result of the end of the transition period.
     

    Customs Handling of Import and Export Freight (CHIEF)

    Import Control Service (ICS)

    Excise Movement and Control System (EMCS)

    New Computerised Transit System (NCTS) GB - email

    New Computerised Transit System (NCTS) GB - web

    New Computerised Transit System (NCTS) GB - XML

    Please also check our guidance if you have ongoing customs movements at the end of the transition period.
     

    We have a trader checklist to help you prepare for the end of the Brexit transition period. And we are running webinars where you can hear the latest information and ask questions to help you prepare for these new rules.
     

    Thank you for your help in supporting a smooth end to the transition period.

  • RE: Safety and Security declarations

    Thank you for your post.
    You do not need to make an entry summary declaration for goods imported into Great Britain from the EU between 1 January 2021 and 30 June 2021.
    From 1 July 2021 onwards, you will need to sign up to the S&S GB service to do so.
    For further information, please see the new GOV.UK guidance published here
  • RE: Preparation for Service Providers

    Thank you for your post.

    The GOV.UK links we have given detail the full guidance on providing and selling services to the EU, Switzerland, Norway, Iceland and Liechtenstein after the Transition Period, from 1 January 2021.

    The webpage you have linked to in your post is found when you click on the current guidance link in the black box at the top of the page, which is relevant for 31 more days (at time of posting) until the Transition Period is over.
  • RE: Find a Tender Portal

    Thank you for your post.
    Suppliers wishing to access public sector contract opportunities in the UK where the procurement is launched after 23:00 on 31 December 2020 will need to register and access FTS to see those opportunities.
    Existing Contracts Finder account holders will be able to use the same login credentials for Find a Tender.
    For further support please contact the Crown Commercial Service Helpdesk on 0345 410 2222 or info@crowncommercial.gov.uk.
  • RE: Find a Tender Portal

    Thank you for your query.

    The Find a Tender Portal will go live on 1 January 2021. For further information, please see the GOV.UK guidance on Public Sector Procurement here.
     
  • RE: Safety and Security declarations

    Thank you for your query.

    Please find the guidance on GOV.UK for making an entry summary declaration here.

    Additionally, please see the guidance on GOV.UK on how to register to make an entry summary declaration here. This will show you how to use the Import Control System.
     
  • RE: Preparation for Service Providers

    Thank you for your post. We have provided you with the relevant GOV.UK links for providing and selling services to the EU, Switzerland, Norway, Iceland and Liechtenstein from 1 January 2021. If the GOV.UK links have not addressed your query, you may clarify what specific information you require and we shall endeavour to provide a response.